Everybody's Business

Consumer Information Access for People who are Blind or Vision Impaired

8. Conclusion

"Finally, we should remember that the new technology is not an end in itself - but only a means to the wider end of ensuring that all our citizens are able to enjoy the basic human right of communication. This can involve extensive social and political action." (Hoeg, 1994, p.54)

While technology is inevitable, there needs to be a balanced approach to its usage. In this Project, a variety of low and high technological options have been considered for use in the provision of consumer information for people who blind or vision impaired.

Continued community consultation is essential to ensure that the correct mix of solutions is found. Together with this, is the need for further research both on a policy and technological level, to provide the most appropriate products and services for blind or vision impaired people.

The implementation of universal design principles in telecommunications companies, banks and government departments is extremely important. This would ensure that resulting products and services are accessible to many more people than is currently the case.

To achieve this will take much work and will require a long-term commitment by many organisations. In the meantime, the focus should be on the raising of awareness amongst all sectors of the community about the information needs of people who are blind or vision impaired. This will gradually change public perceptions and contribute to a better society for everyone.


Author: Gunela Astbrink, GSA Information Consultants
Copyright © 1996 National Federation of Blind Citizens of Australia

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