Consultation: Expectations of Service Providers


Have your say!

Please see below a discussion paper for Blind Citizens Australia’s Service Provider Expectations Policy consultation.

Follow the link to the discussion paper to find out about the new policy and how you can help to shape it.

Discussion paper: Expectations of Service Providers Policy (Word doc)

The discussion paper is also available in Braille, audio or large print on request.


You can contribute by:

  • Emailing your feedback to
  • Calling BCA on 1800 033 660 to be put in touch with a member of the NPC
  • Attend teleconferences that the NPC is hosting:
    • Wednesday 28 November 1pm AEDT
    • Thursday 29 November 8pm AEDT
    • Wednesday 5 December 8pm AEDT
    • Thursday 6 December 1pm AEDT
  • Spaces in the teleconferences are limited, so please call BCA on 1800 033 660 to book your place as soon as possible
  • All feedback must be received by Friday 21st December 2018