Over the past few weeks, communities across Queensland and northern New South Wales have experienced extreme heavy rains and flooding. This has been a difficult and uncertain time for many people. Because of this, we have collated a list of resources and crisis support services for people impacted by the floods.  We also encourage all members who have been impacted by the floods and require any support to get in contact with us by calling 1800 033 660 or emailing us on bca@bca.org.au. You can also use our text line at 0436 446 780.


Support for People with Disabilities

NDIS – Support for Participants Experiencing Severe Weather in QLD and NSW

Mental Health Support

Beyond Blue



Cleaning Up After a Flood – What You Need to Know

Household Clean-up After a Storm or Flood



Recovery Centres NSW

NSW SES – Evacuation Centres

Lismore City Council – Flood Information

Financial Assistance

NSW Flood Assistance

Northern Rivers Flood Assistance

Services Australia NSW Floods Disaster Recovery Payment

Disaster Relief Grants for Individuals


For information about a range of recovery services and assistance measures offered to help people who have been impacted by disasters in Queensland, including:

  • Financial assistance
  • Emotional wellbeing and support services
  • Information, referrals, and advice

Visit the Community Recovery Portal.

Other resources are also listed below.


Recovery Centres QLD

QLD Flood Information and Assistance

Financial Assistance

Services Australia – South East Queensland Floods Disaster Recovery Payment 

QLD Government – Support for South East Queensland