Feedback & Complaints

We are always looking for improvement in what we do, and would appreciate your input. On this page you will find options to provide general feedback to BCA, feedback on our website, and links to documents outlining our complaints policy.

General Feedback to BCA

If you would like to provide feedback to BCA, you can do so by emailing us or filling out the feedback form at the bottom of this page.

You can also leave feedback over the phone: call 1800 033 660 then select “2” to access the feedback mailbox.

Website Feedback

We are always interested in improving the experience visitors have to our website. If you have feedback relating to the BCA website, please provide your feedback here BCA Webmaster

BCA Complaints Policy

If you would like information on our complaint process, we have a document BCA Complaints Policy (Word doc) that will assist.

Feedback Form