Blind Citizens Australia is always working to improve the services we provide and we welcome your feedback. If you have a suggestion or have any feedback on any area of our work, you can let us know in the following ways.

General Feedback to BCA

  • Leave feedback over the phone: call 1800 033 660 then select “2” to access the feedback mailbox
  • Send us an email to
  • Fill out the feedback form at the bottom of this page.

Website Feedback

We are always keen to improve the experience visitors have on our website. To send feedback on our website specifically, send a message to BCA’s Communications Coordinator.

BCA Complaints Policy

BCA Complaints Policy (Word doc)

Feedback Form